Terms & Conditions

Last updated: (08/27/2021)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.snowjamshow.com website and participating in the SnowJam Ski & Snowboard Expo / Virtual Experience / SnowJam Membership operated by Mammoth Promotions Inc DBA SnowJam.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

COVID-19 statement:

Large indoor expos like SnowJam are considered by the State Public Health Department to be High Risk for transmission COVID 19 because crowding is common, and even with universal masking requirements in place, the larger the number of people gathered in crowded settings the greater the likelihood that contagious persons are present. 

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases & the Information we collect about you

If you wish to purchase any product or service made available through the Service (“Purchase”), you will be asked to supply certain information relevant to your Purchase including, without limitation, your full name as shown on a valid form of ID, email address, date of birth, gender, zip code, phone number and participating sport.  We assign a member number to each member purchased.

Information about you that we use

SnowJam uses age, gender, zip, cell phone number, sport only in the aggregate to help us make decisions about advertising & services we offer.  We do not sell this info.

  • We use your name, email address, and phone number to administrate & fulfill our obligation to deliver admission tickets (SnowJam Memberships), lift tickets, discounts, advertising materials, etc. to you all season
  • We use your name, email address, and phone number to send announcements, new benefits and marketing materials. You may permanently unsubscribe from receiving these notifications from SnowJam by clicking on the unsubscribe link at the bottom of every such email we send. In order to fulfill on our obligation, we may send an email upon purchase of a SnowJam Membership or lift ticket to the associated email address.

Information about you that we share

SnowJam only shares information about you with the resorts you chose to obtain free and discounted offers from.  The resorts are provided with your name and email address.

  • This information is used to administrate & fulfill their obligation to deliver the lift ticket or discount to you.
  • This information is used to send announcements and marketing materials. You may permanently remove yourself from the resort marketing list by clicking on the unsubscribe link at the bottom of every such email they send.

SnowJam Membership Term

SnowJam Admission / Membership is a one season program. Participation in our services are valid for the duration of a ski season. i.e. Winter 2020 / 2021. Membership ends automatically at the end of the current winter season.  We do not automatically bill our customers for upcoming seasons. SnowJam is not responsible for any injury or death while utilizing discounts or other benefits received through the SnowJam Membership or Expos.

Refund Policy

SnowJam tickets / memberships are non-transferable and non-refundable.  SnowJam has fulfilled its obligation to each member upon the issue and delivery via email of the initial Membership document. SnowJam membership includes free admission to SnowJam live and virtual events as well as additional benefits and discounts that are communicated through our websites and through periodical emails we send to the address provided by the member at the time of purchase.  While we sincerely hope you can use your membership over and over all season, non-use does not make your purchase refundable. If you feel your membership purchase was made in error, please contact our customer service department, send an email to help@snowjamshow.com, or call (951)241-0981.

Lift Ticket(s)

SnowJam is not held responsible for the use of lift tickets. Lift tickets are property of the corresponding resort, not SnowJam. Any lift tickets claimed online or at our physical shows must be used in the year they were claimed. Refunds based upon unused lift tickets will not be given out. Lift ticket vouchers hold no cash value and are non-transferable. Anybody caught claiming multiple lift tickets can have their SnowJam Membership document canceled. The use of lift tickets binds the user to the corresponding resort’s terms and conditions.

Use and Termination

There is a limit of one membership per person, per season.  Admissions, lift tickets, discounts and any member benefits may not be shared or used by anyone who is not a current SnowJam member.  Memberships are the property of SnowJam and may be rescinded at any time without refund or further notice.  Reselling of any benefits or lift tickets is strictly prohibited and considered theft and will be subject to termination of membership and prosecution under state statutes.

Contact Us

If you have any questions about these Terms, please contact us. help@snowjamshow.com, or call (951)241-0981.