Frequently Asked Questions

SnowJam Ski & Snowboard Expo

All attendees 14 and up must purchase a SnowJam Membership and present one of the following in order to attend:

  • COVID Vaccine Card

-OR-

  • Negative COVID test taken within 72 hours of entry.

FREE on-site COVID testing:

SnowJam will be offering FREE rapid testing on-site each day of the event. A rapid antigen test is conducted by cheek swab with results in as little as 10 minutes. 

All attendees must wear a mask at all times regardless of vaccination status. 

At the live Expo:

Visit our resort and retail vendors in person at the SnowJam Ski & Snowboard Expo. Display your SnowJam Membership (the document you use to enter the event) and have it scanned. The resort will either hand you a physical voucher or one will be emailed to you. 

At the Virtual Expo:

The SnowJam Virtual experience is a new way of claiming your lift ticket vouchers. Log in using your SnowJam Member number and corresponding information during the days of the LIVE event. You will see a tab titled Virtual Experience. Follow the prompts. If you do not receive your lift ticket vouchers, check your spam/junk folder. 

Yes, each confirmed benefit is a part of the SnowJam Expo or Virtual Experience and included with your SnowJam Membership. In order to claim all offers, you must visit each booth during the live or virtual expo. After the events are over, those benefits are no longer available to you. 

No, you can only claim one free or discounted lift ticket to each resort per person. 

No, you are subject to the resort offers in your region.

Multiple attempts to receive benefits may result in cancellation of your SnowJam Membership. 

Yes, lift ticket vouchers will be emailed to you. Please print and bring the voucher to the designated resort when you wish to use it.  If you lose or misplace your voucher, login to your admin panel and you may reprint them. 

First, check your junk/spam/bulk folder. You will be able to access your lift tickets via your SnowJam Member Panel.