Privacy Policy

Privacy Policy

Last Updated: 02/24/2025

This Privacy Policy outlines how Mammoth Promotions Inc. DBA SnowJam LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal data when you access our website https://www.snowjamshow.com or participate in the SnowJam Ski & Snowboard Expo, Virtual Experience, or Membership Program.

By using our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, you may not access the service.

1. Information We Collect

Personal Information

We collect certain personal details when you register for an event, purchase a membership, or engage with our services. This may include:

• Name
• Email address
• Zip code
• Gender
• Age range
• Participating sport
• Phone number (if opting in for SMS notifications)

When you visit a resort booth (in-person or virtually) to redeem a benefit, you agree to share your name and email address with that resort. Resorts may contact you via email, but only after you have visited their booth and claimed a benefit.

Usage and Analytics Data

We collect non-personal information to enhance user experience and optimize our services, including:

• IP address
• Web browser and operating system details
• Viewed pages and site navigation patterns
• Date and time of site visits
• Crash logs

This data is used to improve site functionality and address technical issues.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and track visitor interactions. Users may adjust browser settings to block cookies, but certain features may not function properly.

2. How We Use Your Information

We may use collected data to:

• Fulfill ticket purchases and membership benefits
• Provide customer support and follow-ups
• Send marketing communications (email & SMS) with user consent
• Improve website performance and services
• Conduct analytics to assess user behavior
• Enforce security measures

3. SMS Messaging Policy

By providing your phone number at checkout or through online forms, you consent to receive text messages from SnowJam regarding event updates, promotions, and account-related notifications.

• You can opt-out at any time by replying STOP.
• Standard messaging rates may apply.
• Your number will not be shared or sold to third parties.

4. Data Sharing and Third Parties

We may share your information with:

• Resort Affiliates when you redeem a benefit at their booth
• Service Providers assisting with analytics, maintenance, or email marketing
• Legal Authorities to comply with government requests or legal obligations

We do not sell personal information to third parties.

5. CCPA Compliance (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request Access to the personal data we hold about you
• Request Deletion of your personal data
• Opt-Out of Data Sharing with third parties (where applicable)
• Non-Discrimination for exercising your privacy rights

To exercise your rights, contact us via:

• Email: privacy@snowjamshow.com
• Phone: (951) 241-0981

You may also opt out of the sale of your personal data, even though we do not sell personal information.

6. Security Measures

We implement security safeguards to protect personal data from unauthorized access or misuse. However, no method of data transmission over the internet is 100% secure. Users should take precautions to safeguard their personal information.

7. Data Storage & International Transfers

Your data is stored in the United States and subject to U.S. data protection laws, regardless of your country of residence.

8. Updating Your Information & Opt-Out Options

Users can request changes to their personal data or opt out of marketing communications by contacting us via email at privacy@snowjamshow.com.

If you no longer wish to receive promotional communications, you may opt out via email or by clicking the unsubscribe link in our emails.

9. Liability Disclaimer

SnowJam LLC provides lift tickets as a third-party distributor and does not assume responsibility for:

• Injuries, accidents, or fatalities resulting from ski or snowboarding activities
• Operational policies of participating resorts, including lift closures, restrictions, or redemption limitations

By redeeming and using lift tickets obtained through SnowJam, participants assume all risks associated with skiing and snowboarding.

10. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or a notice on our website. Continued use of the site following updates indicates acceptance of the revised policy.

11. Contact Information

For any privacy-related questions or requests, contact us:

• Email: privacy@snowjamshow.com
• Phone: (951) 241-0981

By using SnowJam services, you acknowledge and agree to this Privacy Policy.